A.J.Sutton Customer Feedback

From: peter carlarne
Sent: 30 January 2010 10:40
To: shop@ajsutton.co.uk
FW: Order Number 102461286

Hi

I had to phone you yesterday (Friday) as I gave incorrect card details online which i corrected over the phone. That was at 2pm, at 9.55am this morning (Saturday) the item arrived at my door. Just letting you know how pleased I am with the service. Many thanks.

Regards

Peter

From: nik bird
Sent: 21 October 2009 17:34
To: shop@ajsutton.co.uk
Subject: o/n/ 551505861

Just a note to say how impressed I am with your prompt service and delivery, will do business with you again and recommend you to friends, good to see these days how a company still looks after its customers.Thank you.

Mr Nik Bird.

From: Nicci Hastings
Sent: 15 October 2009 08:57
To: 'a.j.sutton@deepbluesystems.com'
Subject: Recent order- Number: 933307189

I ordered a headlight for my Aprilia Habana Custom scooter and I just wanted to let you know it arrived safe & sound. It was well packaged and arrived exactly as the emails from you had described. I’ve been looking for months and I’m not sure how I didn’t spot your website before but now I have the address I will definitely use your company again.

Regards

Nicci Hastings

From: Damon Mudgway
Sent: 04 October 2009 21:05
To: SHOP@ajsutton.co.uk
Subject: Re: Order Number 900402521

Hi there,

Part for my Vespa LXV-50 arrived this morning in New Zealand. Only 3 business days all the way from the UK. Unbelievably brilliant service. I will most certainly be using AJ Sutton again, and will be recommending your online store to fellow Vespa owners.

All the best

Damon Mudgway
Palmerston north
New Zealand

From: Fitzgerald, Greg
Sent: 18 September 2009 15:17
To: warehouse@ajsutton.co.uk
Subject: RE: Order no. 567718077

Good Morning ,

Thank you for the follow up, I have indeed received the invoice and the
goods for order no. 567718077.
I must compliment AJ Sutton, this has been an excellent experience from
start to finish. Customer service has been exemplary, distribution
turnaround time was excellent and follow up helpful and efficient.
I will strongly recommend the AJ Sutton experience for meeting all Vespa
part ordering needs.

Thank you,
Greg

From: Grandy
Sent: 23 June 2009 10:27
To: Gus Sutton
Subject: Re: Order Dispatched

Received this morning, thanks for very speedy service! Brilliant!
Rgs

Sent: 01 November 2008 20:01
To: a.m.sutton@deepbluesystems.com
Subject: Re: Order Dispatched

Thank you and your team for very quick delivery of the part that i wanted will always use you in future as i have been let down lately by local dealers
Thanks again Tim

Sent: 08 July 2008 08:44
To: shop@ajsutton.co.uk
Subject: vespa parts

Just to say a big thank you for a brilliant service.Every thing delivered when promised.

Thank you

Carl

Sent: 15 February 2008 18:36
To: Gus Sutton
Subject: Re: shop@ajsutton

Hi,

Order arrived today, thank you very much for the excellent and prompt service.

Len Harvey

Sent: Friday, September 29, 2006 1:18 AM
Subject: Re: Piaggio spares

Thank you very much. The part turned up this morning. I am most impressed with your service, your online parts list/catalogue is simply the best I have used and the online ordering could not have been easier. Thankyou also for your prompt answer to the numpty enquiry I made a week or two ago before I ordered.

Oh how I wish Suzuki parts were so easy to get online !!!

Best Regards,

Dave Lush